The new application, available for both iOS and Android, introduces a suite of tools designed to reduce friction in the purchasing process. Users gain access to saved address profiles, quick reorder functions, and tailored gift suggestions. This digital transition is paired with a four-tier Edible Rewards program, where existing member points migrate automatically to the new system. Customers earn points on every transaction, which can be redeemed for discounts, complimentary items, and exclusive perks.
Edible Arrangements Overhauls Digital Experience with New Mobile App
Atlanta-based Edible Brands is attempting to capture the modern gifting market by launching a redesigned mobile application and a tiered loyalty program. The update aims to streamline the consumer journey through personalized recommendations and automated gift reminders, effectively shifting the brand toward a more data-driven e-commerce model.
Somia Farid Silber, chief executive officer of Edible Brands, noted that the strategy focuses on simplifying the emotional labor of gift-giving. By integrating reminders and personalized savings, the company intends to increase customer retention and brand loyalty. The move represents a broader effort by the parent company to harmonize its e-commerce infrastructure with its global network of locally owned retail stores, ensuring the brand remains competitive in the evolving foodservice and gifting landscape.
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