The Memphis-based firm, which services over 200 markets, encountered a critical operational bottleneck when its former equipment manufacturer ceased production. This left facilities struggling to maintain capacity without access to parts or technical assistance. The SBT-360 units fill this void by offering a portable design that functions inside trucks, allowing staff to streamline document loading for off-site destruction.
Vital Records Control Upgrades Waste Handling with Power Knot Tippers
Faced with a sudden loss of technical support from a previous equipment provider, Vital Records Control has pivoted to Power Knot’s SBT-360 bin tippers. The shift across its nationwide network of secure information management facilities replaces legacy stationary units with mobile, battery-powered systems designed for greater flexibility and speed.
Iain Milnes, President of Power Knot, noted that the system was engineered specifically for environments requiring consistency across multiple locations. Beyond the hardware transition, the integration has simplified onboarding for new hires. The equipment features a 20-second tipping cycle, contributing to a reported threefold increase in productivity and universal safety compliance. By moving from fixed units to a supported, mobile platform, the company has restored its ability to scale secure data destruction services across both facility and field operations.
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